eCOM’s B2B Framework provided the healthcare wholesaler with improved and consolidated message tracking, visibility, and management of its B2Bi infrastructure, paving the way for true B2B analytics and B2B governance by measuring company Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). We have made great productivity improvements and have maintained a very satisfied customer relationship (with eCOM).
Clifford Hallam Healthcare
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